Returns & Exchanges
At The Fleece Company, we want you to be completely cozy with your purchase; if you are not satisfied, you can return or exchange your items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the unwashed and unused fleece items in their original packaging, ensuring all product tags remain securely attached.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the return, your refund or exchange will be processed within 5 to 7 business days to your original payment method.